Marianne
Wedding: 4/28/12
This place is a must have for any future brides! Kim at the HGI was beyond helpful for all of our wedding planning needs. Not only did Kim help us with the reception planning but she also used her years of wedding planning experience to assist with other details surrounding our special day. My calls and emails were answered immediately and she was more than on top of every detail of my wedding. I cannot express how much this helped making my planning completely stress free. Also for the icing on the cake she planned some really nice "surprises" on our special day. Everyone in attendance cannot stop raving about our day and I am still hearing that it was the most elegant wedding people have seen.
Jessica Nichols
Wedding: 11/19/11
Kim & the entire HGI staff was absolutely amazing, We couldnt have picked a better place, for our special day. They truly made not only my wedding day but my entire planning process, truly about me and my wants and desires. Best place :)
cupcake27
Wedding: 11/11/11
As a same-sex couple The Hilton Garden Inn did everything to make the planning & wedding day as easy and flawless as possible. They went above and beyond to make sure that all of our guests were comfortable and WELL feed! The food and service was incredible. I still have guest commenting about how wonderful everything was, how beautiful the hotel & library space is. The staff was very accommodating when it came to special request for room set up during our service and were willing to make sure we had everything we needed on site to make the wedding perfect. I would recommend the Hilton Garden Inn to anyone who wants the wedding of their dreams to come true!
TheNewMrsHeran
Wedding: 11/11/11
We were engaged to be married on 9/16/10, a short two weeks later, we knew we needed to get moving in order to secure a fabulous venue for our 11/11/11 wedding date. We met with Angela from HGI Troy in the first weeks of October 2010. I knew IMMEDIATELY that this was where we wanted to hold our wedding reception. Things moved fairly quickly during our engagement (as you would expect!) From the MOMENT I met with Angela and Kim (who by the way..are ROCKSTARS) I fell in love with them. Not just their professionalism but their attitudes, personality, etc. They are great people. These are the types of people that you want in your corner, helping you every step of the way. If I had time, I would have loved to count the number of e-mails exchanged between them and I from 10/10 to 11/11. Every single question, concern, idea was met with enthusiasm. They NEVER got annoyed. They never ignored me. I truly felt like I was their only bride in the last 14 months. Okay, let's get to the BIG DAY... it was NOTHING short of fabulous. In fact, it was perfect. We celebrated with 198 people that evening. I've heard so many brides tell stories about how this or that went wrong on their wedding day. I can sit here and type this and say that if you are at the HGI and you have Kim, Angela and their team, nothing will go "wrong." The room was decorated beautifully, the staff was more than accommodating, friendly, outgoing and attentive (shout out to my girl, Kara for never letting me walk around with an empty glass of champagne!) I would recommend HGI Troy, Kim, Angela and their team to anyone getting married. I get it, Troy sometimes gets a bad rap, but when you are inside, you feel like you are in a palace and these people know how to treat you like royalty. Thank you again for everything you've done on behalf of my husband and our families. We love you!
Nubble42@aol.com
Wedding: 10/29/11
My son and daughter-in-law had their wedding vows and reception at the Hilton Garden and I can't say enough about how thrilled I was with everything. My daughter-in-law and I dealt with Kimberly Ryan who was a pleasure to work with. She and the rest of the employees at the Hilton exceeded my expectations.
The wedding was originally suppose to take place in their beautiful garden area but the weather predictions changed our minds about that and we made the right choice because that was the day of the freak October snow storm!! The room where the vows were exchanged was still beautiful and Kim was right there to see everything go smoothly. Our reception was small and was held in the "library room". The room itself is nice but when I saw it all decorated with the linens, candles and flowers it was breathtaking!! The food was excellent and the d.j. was great. When my daughter-in-law writes her review I hope she mentions his name as well as the florist, photographer and makeup and hair vendors. All were on top of their game! I am still hearing praises from family and friends on how beautiful everything was and how much fun everybody had. I can highly recommend the Hilton, Kim and the whole staff for a wedding you will be very pleased with. Also, the bridal suite is amazing! Very large and beautiful. Lots of space for the bridal party to prepare for the big event!
I can't say enough about our whole experience! Wonderful!!!!
vromac
Wedding: 9/24/11
We are so happy that we chose the Hilton. Angela and Kim were awesome. Everytime I had a question they would get back to me within the next day. We had our ceremony outside in the garden and our reception in the ballroom. It was beautiful and everyone had such a great time! Would definitely recommend!
Manda2
Wedding: 9/3/11
Our wedding was amaaazing, and it was all thanks to the awesome staff at The Hilton Garden Inn! From the very beginning of the planning stages, I knew that Jen, Kim and the entire staff were going to exceed our expectations. Every little detail was covered, and I never left a meeting or conversation with any worries or doubts in my mind. Every email was responded to in a timely, thorough manner. Every point of contact we had with the hotel was a positive, pleasant experience. Even guests calling in to reserve rooms told us how friendly the front desk staff was to work with. Which by the way, the hotel rooms here are beautiful. The Presidential Suite for the Bride and Groom is just awesome! Huge and plenty of room to have the girls get ready the day of, or have the guys hang out and party. The day of the wedding I wasn't stressed at all, I knew Kim had my back and had everything covered! The ballroom is spacious, beautiful, and classy. The cocktail hour in the foyer was perfect, and the bridal party had a private one in the library area downstairs - which is great because it opens up to the lawn area which was perfect for pictures! We got to take pictures and enjoy cocktail hour - the best of both worlds! The reception was truly a memorable occasion and everything was perfect. The things people remember the most and have the best time at weddings is when there is good food, good music, and open bar. The Hilton delivers on the delicious food and drink options, so make sure you get a good DJ who will get your guests on the dance floor. Also, we had our Rehearsal Dinner at the Recovery Sports Grill located in the Hotel - it was an awesome pre-party to the wedding. If you are looking for a more casual option where a lot of people can gather and mingle and hang out - this is the place! Oh and they even offered to stay open later on the night of the wedding - it was a great after party spot! Such an awesome experience for your guests to be able to stay over and have everything in one place. Sunday morning everyone trickled in for a delicious breakfast downstairs at the Great American Grill off the lobby. I can’t say enough positive things about the Hilton and my wedding weekend. It really was perfect and I am so happy to have had the pleasure of working with Kim and the entire team. The Hilton truly made wedding planning easy and fun - which is how it should be!
mother of bride
Wedding: 9/3/11
Our daughters' wedding on Sept 3, 2011 was spectacular!!! She wrote a great review that covered everything. We only want to add that the personal service we all received was above and beyond!
We recently attended a wedding out of state at a great venue and we expected the same level of service, but we were very disappointed.
The staff at the Hilton Garden Inn from Kim Ryan, Jen Page, Kara, John, Henry and the entire event staff gave great attention to all our needs.
We took an informal survey of friends and family and we were amazed and pleased that all had such high praise for not only the food but especially the personal service. Everything ran smoothly, on time and was perfect!!
Thank you again Kim and crew. We will recommend the Hilton Garden Inn to all our friends.
Karla
Wedding: 8/6/11
The Hilton Garden Inn was perfect in every way. We worked with Kim to plan our wedding. She was not only flexible, but very honest. She cared about our wedding being what WE wanted and did all she could to make it perfect.
The hotel has base packages in place, and then they can tailor them to meet you needs and wants. You can get a great price and not sacrifice on quality or service.
The hotel itself is beautiful. It is a new building with up to date everything. They are able to block off rooms for your guests at a discounted rate. The suite for the bride and groom the night of the wedding is fabulous. It is also an ideal place for the bridal party to get ready. The hotel will also keep the Recovery Room open late so your celebration doesn't have to end when the reception does.
Just about any place can be beautiful and give you a good price, but think about service. The woman with me on my wedding day made the day even more special. She fixed my veil before I walked down the aisle. She held my hand while I changed from heels to flats. When my husband decided to get into the spirit of things and smash the cake in my face, she was right behind me cleaning me up while I was still processing what happened AND preventing any pictures that could haunt me for the rest of my life. The bartender informed me when I went up for a drink "The bar comes to you, you don't come to the bar." This is your wedding day and you want to be treated like royalty. Not every place can live up to the service this hotel staff provides.
The overall expereince was well organized. Everyone had a great time and everything was perfect. I would recommend the HGI Troy to any couple planning their wedding.
persnicketypenny
Wedding: 7/3/11
My husband and I had our wedding reception at the Troy Hilton Garden Inn fourth of July weekend. We started our planning process with Jenn and then when she was promoted to a different position we continued on with Kim. The Hilton was extremely flexible with customizing the base packages they had in place. We removed a few things (centerpieces, table-side wine service, etc.) from one of the packages to make it fit with our budget while still keeping the things we wanted like open bar and certain meal options. They were also extremely understanding of many food allergies we have in the family/bridal party and were flexible with side dishes and garnishes to keep all nuts out of the entire reception.
The reception itself was epic, everyone had a fantastic time and the food/drinks were excellent. We had guests asking us if we could get married every weekend, that's how great a time it was. They even kept the Recovery Room open late for us which was an incredible after-party and we also had brunch available for all of our guests staying at the Hilton the next morning. It was a complete package and we got a reasonable block rate and basically had our run of the entire hotel.
My only word of advice would be to consider using a day-of-coordinator, or ask a friend/family member who is not in the bridal party to handle coordinating the hotel staff and making sure everything is properly attended to. We had a bit of confusion about candy buffets, table runners/chair ties and the cake topper's stand was lost in the shuffle which was rather unfortunate. Granted I had a LOT of DIY elements but I recommend being EXTREMELY organized and detailed with instructions if you decide not to spring for the DOC. I'm far from a Bridezilla and I'm extremely easy-going with many things, I knew it would all work itself out and it did. Except for the cake topper, since there was no stand they shoved the figurines into the top of the cake and it was a little unsightly, but really, that's my only complaint.
Overall, the Hilton did a wonderful job with our wedding and we are extremely happy with the outcome.
I also recommend Anthology for florals/design, Coccadotts Cakes, Fernando from Pianoman Productions, and HBT Photography. Each one of our vendors exceeded expectations.
Brooke
Wedding: 2/18/11
THANK YOU soooo much to the team at the Hilton Garden Inn in Troy for making Brooke and Seth's wedding such a memorable wedding! Being the Mom of the Bride, when Brooke and I went to check out venues, we knew immediately this is where we wanted to have the wedding. We still looked around at other places but we came back to the HGI as it had everything that we were looking for! From the moment we got to the hotel the day before the wedding, we were made to feel so special by the staff. Working with Kim, Jen, the head table waitress, the bartendars, the front desk girls, the banquet staff and EVERYBODY on staff was truly a delight. They put together all of Brooke's requests, along with other details to make for such a memorable wedding. Thanks to the team for making us all feel so comfortable. The food was awesome, the dessert table was amazing, and the banquet room looked gorgeous, along with the beautiful hotel rooms. I loved the suite I stayed in and the Presidential suite where the newly wed couple stayed in was just amazing! The bridal party stayed there the night before and had their hair and makeup done which worked out perfect! Breakfast the next day was also great! Thank you to the staff for all your hard work in helping Brooke's wedding become all that she dreamed for. I would highly recommend the Hilton Garden Inn in Troy!!! I just can't say enough about the venue AND the staff! THANKS AGAIN FOR EVERYTHING!
Theresa
Wedding: 10/30/10
Overall I was very pleased and happy that my husband and I had our reception at the Hilton. We both enjoyed working with Jen Page. Any special requests we made were taken care of including a great candy/dessert bar. One thing that could have been improved was the speed at which guests were served their meals.
D
Wedding: 10/1/10
I had a very good experience with this Hotel. The service and food was amazing. Being a budget bride I found the quality and quantity very high for the price I paid. I worked with Jennifer Page and found her very responsive and she answered all my questions. We originally had a gorgeous outdoor ceremony planned but it rained heavy that day. The hotel staff took care of everything to make the inside room just as beautiful. The suite we stayed in the night of was also beautiful. Thank you Hilton Garden Inn.
Louis
Wedding: 9/11/10
This was the second wedding my family has put on. The first was at the Hall of Springs in Saratoga. We wanted the same high end event. The staff listen to every detail we requested. They made some fabulous suggestions and insisted that we do a tasting with the Chief. The chief was wonderful to work with and made some great dishes. The day of the wedding we arrived at the Hilton. They blew us away with the quality, presentation and service of the food. They went beyond our expectations. I would recommend the Hilton Garden Inn, Troy to anyone for an event.