We could not have been happier with Vicki and her wonderful cake! We came to her with a very unique idea/concept and she worked with us to make it a reality. Her easy going personality and talent and hard work were a great combination. Thank you! Maria and Herb Tedford
Nicole and Patrick
Wedding: 9/20/08
0.4 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
We hired Vicki to make the cake for our wedding-- she provided references, she had impressive photos, she was confident that she could create a cake that matched our vision. It did not, not at all. Our wedding cake turned out to be a disaster.
The banquet manager wouldn't sign for the cake upon delivery, and she says this is because it wasn't in good shape at that point. The banquet staff took photos right away, and our photographers documented the state of the cake when they arrived. Based on the photos, there is no evidence that the cake was moved or touched after it was delivered.
Vicki sent a photo that she claims proves the cake was fine-- unfortunately, it only captures the front of the cake-- the problems were on the side and in the back. The photos taken by the reception hall and by our photographers were taken from all angles and show the damage on the other sides. The photos were taken shortly after the cake was delivered.
Here is the link to some of the photos of the cake-- they speak for themselves (these were taken by our photographers before the reception began):
http://tinyurl.com/4sz4m9
In addition to being cracked and falling apart, the decoration on the cake wasn't finished. The frosting decorations stopped on the back side of the cake-- you could see the cardboard between the layers. Our cake cutting photos show the damaged cake and the unfinished back side. Had the cake been in tact the back side wouldn't have been an issue, but our photographers had to photograph it from this angle to avoid getting the cracked portion of the cake in the photo. They were able to do some cropping and framing to hide the damage in some photos, but it could not be hidden entirely.
Based on our experience, I cannot recommend Sweet Creations by Vicki.
ADDENDUM: Vicki has followed up with us and offered a partial refund at this point.
Melissa
Wedding: 8/31/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Vicki did a fabulous job on the Groom's cake. It was exactly what we had asked for. My husband raved about the delicious light and fluffy cake and not-too-sweet icing. I would highly recommend Vicki's services to anyone and everyone.
Find Sweet Creations by Vicki reviews from newlyweds in Albany that used Sweet Creations by Vicki for wedding Cakes services.